Shipping policy

Thank you for choosing HydroCarbon for your order. Rest assured, all orders are meticulously handled and dispatched with care from our warehouse in Edmonton, Canada. During holidays and peak seasons, we kindly ask for your patience as processing times may vary. Our team processes orders from Monday to Friday, completing the task within 1-3 business days from the order date. Subsequently, your order will be shipped on the following day after processing.

In our commitment to providing reliable and efficient international delivery, HydroCarbon places great trust in two esteemed shipping carriers: UPS and FedEx. With a wealth of experience collaborating with these companies, we have identified them as the optimal choices for meeting our customers' diverse needs.

We accept a variety of payment methods for your convenience, including

Credit Card/ PayPal/ Apple Pay/ Google Pay/ Shop Pay/ Amex/ MasterCard

When it comes to international import fees and customs duties, it's crucial to note that HydroCarbon cannot be held responsible for any additional charges incurred during the importation of our products into your country. We strongly advise buyers to thoroughly investigate and understand the applicable import fees before placing an international order. Your understanding and cooperation in this matter are greatly appreciated.

Should you have any further inquiries or specific preferences regarding your order, please don't hesitate to reach out to us. We value your business and are committed to ensuring a smooth and satisfactory shopping experience with HydroCarbon.

Email: hydrocarbon.ca@gmail.com